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Tag Archives: FNOL Technology
High Tech Claims Management and Incident Reporting
In incident reporting and claims management, it’s critical to stay ahead of the game. This means leveraging all available methods of communication and organization to optimize the client experience. Data integration across all contact methods is crucial. This includes telephone, … Continue reading
Top 3 FNOL Blogs
We’ve been blogging for a while now here at Actec, and we thought it was time to share with you a few of our most popular blogs on first notice of loss, outsourcing, claims management, and other related issues. Full-Cycle … Continue reading
Zurich Receives High Marks
Zurich was rated a close second in its category by risk managers, and 4th in class for claims handling. Actec handles all after-hours, weekend, holiday, and overflow calls for Zurich, and celebrates this triumph of efficiency and outsourcing FNOL in … Continue reading
Claims Management, Organization, and Customization
Claim intake is not a one-size-fits-all service. Starting with an in-depth analysis of your goals and current process ensures development of a custom workflow that is right for you. It’s critical to use your business rules to ensure accuracy, minimize … Continue reading
Three Articles on Understanding and Leveraging FNOL
First Notice of Loss can be crucial to smooth business operation. Understanding the various aspects of FNOL and how to leverage it by different means (such as outsourcing) is crucial to maintaining visibility into company operational and organizational success. Here … Continue reading
Large-Scale Catastrophe Claims Management
Actec handled a large-scale catastrophic event for a multinational oil company. Total call volume was above 147,000 (in the first few days calls came on a general claims line until a dedicated 800 number was published) – over 60% received … Continue reading
Top 3 Actec FNOL Blogs
Our informational blog on first notice of loss has been running strong for a while now, so we figured it was a good time to check back on some of our most popular content. These are our top 3 blogs … Continue reading
Actec Publishes Article on Claim Intake Accuracy
Sometimes it’s best to leave a job to the experts. For many companies that may mean outsourcing their marketing department, their accounting, or their facility maintenance. For some, it is a matter of professional claim intake. Whether it’s after-hours or … Continue reading
7 Key Terms in the Field of First Notice of Loss
There several important terms when discussing first notice – they may seem esoteric, but their meaning and execution have enhance many businesses and improved the quality of many lives. A positive FNOL interaction is key to successful business operation, but … Continue reading
FNOL Technology Critical to Uninterrupted Operation
When utilizing FNOL (first notice of loss) operations, it is critical to stay technologically astute, harnessing all available venues to maximize the client experience. Data must be integrated across all contact methods, including telephonic, e-mail, fax, and direct web entry, … Continue reading
FNOL First Notice of Loss Blog 